Airline Sevice has become an Oxymoron

Airline customer service?

Within the last 6 to months to a year:

The airlines were just short of torturing their passengers (no food, little water, poor heating and humidity, cramped confinement, aggravating individual health concerns (asthma, diabetes treatment, etc), tempers flaring) - I know. I've been held on a plane longer than 4 hours on the tarmac and I have experienced or witnessed all these problems. In fact, the worst place to be confined to a plane on the ground is Dallas during the summer during a thunderstorm; the heat and humidity does become torture. The planes on the ground rely on auxiliary power to maintain decent conditions and there is none on the tarmac and they only minimally stock with stores to save weight, hence fuel.
 
Congress had to pass a federal law about how long passengers could be held on the tarmac before take off. After that time, they were to be returned to the gates and off loaded because the airlines had become so insensitive to their customers. If they were sensitive, then no federal law would be needed. 


Then they started charging per bag checked

Then they stated charging for carry on luggage.

Then TSA has imposed draconian, invasive searches prior to boarding, violating the 4th amendment

Over the holiday period, 10,000 flights were  CANCELED

One plane was on the tarmac 11 HOURS, violating federal law

And the airlines reaction?

Today, effective immediately, almost all of the airlines raised their fares by $20! (does anyone smell collusion?) Airlines Raise Fares on Many Routes

Airline service has truly become an oxymoron!


TTFN
(Bright)